Advantages of our Property Management service

Your dedicated property manager will provide continuity of service and deal with any day-to-day property management and maintenance issues. We also handle all of the paperwork in relation to your property and annual tax statements are available on request.

Our accounts team process rent payments the same day the funds are collected to ensure your money is with you without delay, and any outstanding rent payments are chased immediately.

Working with Matthews of Chester reduces the stress of letting property in Chester and across Cheshire, and our 24-hour maintenance reporting and out-of-hours services mean you needn't be contacted for any maintenance issues that occur with your property overnight or on a Sunday.

We also manage all deposit protection administration on your behalf, including correct issuing of prescribed information to avoid fines.

As registered members of ARLA Propertymark, the UK's foremost professional body for residential lettings and property management agents, we are always up-to-date with the latest legislation and help to mitigate financial and legal consequences that may occur.

For a full list of our services, read the table below.

Lettings & Property Management Services

FeaturesLet-OnlyRent CollectionFully-Managed
ARLA Member Agent with Qualified Staff
Market Appraisal
Extensive Marketing
Conduct viewings
Comprehensive Tenant Referencing
Right To Rent Checks & Tenant Identity Verification
Preparation & Execution of Tenancy Agreement
Pre-Tenancy Safety Checks
Pro Active Rent Collection/Arrears Management
Rental Income Statementing
Compliance Management & Advice
No Deposit Scheme
Secure Deposit Protection/Registration££
Rent & Legal Protection££
Dedicated Property Manager
Inventory with detailed description of the property and contents££
Access to vetted, trusted & competent contractors
Arranging Quotes, Repairs and Maintenance
Use of online maintenance reporting system for tenants and Landlords
24 hour a day/7 days a week emergency contractors
Deposit Management£
Tenancy Renewal negotiations and administration££
Rent Reviews & Serving of Section 13 Notice£
Serving Statutory Notices£
Routine Property Inspections
Tenancy Checkout Management including comprehensive checkout report£
Deposit dispute resolution including managing deposit claims
Management of Utilities
Local authority license application££

Why choose a fully managed service?

Why choose a fully managed service?

We know that being a landlord can be very time-consuming. If you don't have the time to take care of a property, or would rather avoid the potential stress of dealing with tenants, our fully-managed landlord services package will be ideal for you.

Whether you have a full-time job or have a large portfolio and need a reliable letting agency to take on the day-to-day and long-term running of your rentals, we will do everything for you and keep you updated every step of the way.

Providing comprehensive support, our fully-managed property management service allows you to enjoy the benefits of being a landlord without dealing with the stress that comes with it. We'll take care of everything from finding tenants to handling maintenance issues and carrying out final checks when a tenant leaves.