Karen Ball

Operations Manager

I have been with the company since February 2014 having worked in the letting industry for over 20 years. My role includes valuations and dealing with the general day-to-day challenges of a busy department, a good knowledge of property repairs and what is required to solve them, advising the landlord accordingly. If there are challenges with a tenant, both Sarah and I will often arrange to go out and see what can be done to alleviate the problem and ensure both rental and property remains stable.

Area of Expertise: Valuations, customer service.

Interests: Driving, cooking, family, visits to period properties, anything to do with water. I find a walk by the seaside the most relaxing thing ever.

Email Karen Ball: karen@matthewsofchester.com

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