“As the Landlord of xxxx I would like to pass on my appreciation and kind regards to all the team at Matthew's.
I have continued to use your company for many years because of your polite manner and professionalism and have complete confidence in Matthew's. A company is only as good as the people who work in it which reflects how hard the lettings team work,
During the re-letting process everyone contributed to a swift and a very satisfactory outcome and all the hard work resulted in me just requiring me to sign a few forms. I would particularly like to express my thanks to Dee - who is always my first point of call and guides me very efficiently through the lettings process solving any problems that I have, keeping me well informed and up to date - her down to earth manner can only contribute to a well organised company. I should also like to thank Jan from maintenance who has been very patient and worked well on my behalf to solve any problems.
Thanks you all again and I would appreciate you passing on my comments to Rebecca so you all have the credit you richly deserve.