“Dear Julie
Thankyou for your email regarding our purchase of xxxxxxxxxxx.
We have had a great experience with Matthews from start to finish. Jackie responded really quickly to my call requesting an early viewing of the property so please pass on our grateful thanks. As Jackie was aware, we had lost a previous prospective purchase through a different estate agent, and once we made our offer things moved very smoothly and we are very grateful for Jackie's assistance with that too.
We had a very traumatic time previous to contacting Matthews and still cannot believe how calmly and efficiently our transaction was dealt with. This property is perfect for us and we are so pleased you were there to help us with our purchase.
We would not hesitate to recommend Matthews and should we ever need the services of an estate agent again Matthews would be our first choice.
With thanks to all involved.
Best wishes
Mr and Mrs P
”