Our Team

Meet the people behind the heritage, the faces behind the friendly voices and the smiles behind the outstanding customer service.

Rebecca Matthew

Managing Director

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Karen Ball - Operations Manager

Karen Ball

Operations Manager

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Sarah Brett - Operations Manager

Sarah Brett

Operations Manager

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Isobelle Daniels

Blocks Administrator

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Millie Deponeo

Accounts Administrator

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Paula Deponeo

Block Accounts Manager

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Becki Hemingway

Accounts Manager

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Dee Horan - Lettings Negotiator

Dee Horan

Lettings Negotiator

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Alex Horne Senior Property Valuer

Alex Horne

Senior Valuer

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Jackie Hughes

Jackie Hughes

Sales Negotiator

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Katie Hurst

Sales Administrator

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Brian Huxley - Accompanied Viewer

Brian Huxley

Accompanied Viewer

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Laura Johnson

Senior Sales Negotiator

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Fay Jones

HMO Manager

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Malwina Michelska

Block Management

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Haf Roberts

Block Manager

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Helen Rule

Block Manager

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What our customers say

Firstly I would like to thank you for sorting out my recent issue so efficiently and sympathetically. Please could you also pass on my thanks to Dee and Haf for all efforts in initially sorting the ‘moving in’ process, it was handled brilliantly and everything was explained incredibly clearly. I would also like to make special mention of Karen. She has been brilliant in listening, empathising and in following up promised actions. It is that sort of commitment to customer service/satisfaction that can make all the difference in a difficult situation. She’s a credit to your organisation! The service, support and helpfulness of Matthews has been astounding. You can really see the difference between a family run enterprise and a chain agency. Your staff’s personal and human approach to issues is incredibly refreshing and I hope to use your agency again, either buying or renting as I have great things about both elements of your team. Many thanks again for your help – I look forward to being a returning customer and would be happy to recommend your services to friends and family.  

Daniel Lockwood


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