- House share
- Block Management
- Meet the Team
- About Us
Our Block Management Service has an excellent reputation and is expanding rapidly mostly by recommendation. We provide an excellent service using local contractors to attend to the sites quickly and efficiently. The sites are visited by our staff regularly to ensure any problems are picked up and dealt with quickly. Service charges are collected and any arrears quickly chased up. We manage the sinking funds and keep tight control of the annual budgets. Full reports are prepared and presented to the A.G.M, which we arrange for you.
A selection of the blocks we manage:
The Quarter, Chester
Having been dissatisfied with the previous managing agents for The Quarter, Chester, we undertook a rigorous selection procedure involving a number of potential suppliers, before deciding to appoint Matthew’s in May 2011.
They are a very respectable local company and, being eager to expand their operations into larger clients, were very keen to seize the opportunity to work with us.
At the time of their appointment, neither they nor we fully appreciated the parlous state in which the previous managing agents had left us. Arrears of service charges and neglect of basic maintenance, such as the fire alarm system, left Matthew’s with major problems from the outset.
However, their patient and professional approach has been exemplary and they have now almost eliminated arrears, enabling much-needed urgent maintenance work to be undertaken.
We are now working together in order to maximize shareholder value for money and, at the same time, continue to improve service levels for residents.
Director, Egerton Street (Chester) Management Company Limited.
Tuttle Street Brewery, Wrexham
Matthew's of Chester have been managing our building since the beginning of the year and have been extremely helpful and accommodating in all aspects of the service they offer. Apartment block management is not a strait forward task and the background knowledge and experience of the team at Matthews is second to none. I would have no hesitation in recommending them to any other clients seeking a quality building management provider. Rebecca Matthew was very hands on with the initial handover from our previous agents. Having had extremely bad experiences with managing agents in the past we have been more than satisfied with their service to far. Maria has also been extremely helpful and is a great front person to represent their business. I wish them much success in the future.
Director - Tuttle Street Brewery Management Company Limited.
Rivulife, Bentley Place, Wrexham
We approached Matthew’s to manage our apartment block as we knew they had a proven track record in property management and an excellent reputation for customer service. The office staff are easily contactable and very helpful and efficient.
We have been absolutely delighted with the service we have received. Matthew’s handled the take-over from our previous managing agent seamlessly and historic issues were quickly resolved. The site is visited regularly to check all is in order and potential issues are picked up and dealt with quickly. The accounting systems are exemplary and we receive updates whenever necessary.
I would not hesitate to recommend Matthew’s as a block managing agent.
Director- Rivulife Management Company (Wrexham) Limited.